YALS 2010 literary competition winners
B1
Letter of Complaint
by Kristina Andrejević, Oxford School
Dear Sir/Madam
The other day I bought a mobile in your shop, but when I tried to turn it on, the screen read only ``eror``. So I decided to address you for help. I bought a brand ``Nokia 7230``. I paid it 200e, but the mobile could not be turned on. If you want, you can give me a new mobile. If not I hope that you will return the money to me. I will give you my address to send me a new mobile or you can return the money. My address is Koste Stamenkovic Street, and my phone number is +38116456123. I look forward to hearing from you.I look forward to hearing from you.
Yours faithfully
Kristina Andrejevic